Nationwide · Based in Charleston, SC
Intervention & Case Management Services
From the first conversation through long-term recovery, we help you take clear, informed next steps.
Torchlight helps families and individuals through addiction, mental health crises, and the search for the right treatment, with clear guidance and a plan that lasts well beyond the crisis.
Not sure where to start? See how Torchlight works →
We foster change in individuals and families that promotes meaningful development of health, happiness, and wellbeing.
A structured, collaborative approach
Recovery is a process, not a moment
Effective intervention and recovery support require a coordinated process. Our model creates alignment across the individual, the family, and every provider — so each step forward is supported and intentional.
- Begin
Intervention
Planning and leading the conversation that gets your loved one to say yes to treatment, from the first call through the day itself.
- Coordinate
Finding treatment and holding the plan together
Choosing the right program, getting your loved one there safely, and keeping the family and the treatment team on the same page.
- Sustain
The year after treatment
Weekly support for your loved one and for the family, monitoring when it helps, and someone whose job is to keep the plan on track.
The intervention process
What a professional interventionist does for you
Six steps, from the first phone call to the support that follows whatever your loved one decides.
The first conversation
It starts with a call about how we can help your loved one, whether the problem is drugs, alcohol, or a mental health crisis. We ask about each…
Scheduling and assessment
Once your family decides to go ahead, we set the dates. We send you an assessment and an information packet, and we talk through treatment options…
Family education
In this meeting your interventionist walks through your situation using our addiction intervention manual as a guide. Understanding addiction helps…
The intervention itself
On the day, the interventionist leads. Family members are brought in when it is time to read the letters they wrote and reviewed during family…
Acceptance or refusal
Your loved one either accepts the help or declines it. Either way, you are prepared. If they accept, they leave for the treatment program that day,…
Continued support
Whatever happens, the days after an intervention are emotional and unpredictable, and your interventionist stays available. If your loved one…
Services
Each service stands alone or forms part of one plan
Intervention
An interventionist's job is to help your family see clearly where things stand, and to build a plan for getting your…
Learn more →Collaborative Continuing Care
Leaving treatment is the moment families expect relief. It is usually the moment things get hard. The routine and…
Learn more →Recovery Coaching
Recovery coaching is practical, day-to-day support from a credentialed professional for the months after treatment,…
Learn more →Recovery Companion Services
Companion services put a credentialed professional at your loved one's side, in person, during the moments in recovery…
Learn more →Alcohol & Substance Use Monitoring
After treatment, one question hangs over everything: are they using? Without a good answer, families end up watching,…
Learn more →Safe Passage Transportation
Safe Passage is travel with a trained, sober companion for someone going into treatment or coming home from it. The…
Learn more →Who we help
Families, and the professionals who stand beside them
Every situation is different. Every plan is too.
Families
When someone you love is in trouble and nothing you have tried has worked, we help you understand…
How we help →Executives & Professionals
Executives and professionals carry pressures that make getting help harder: a calendar that never…
How we help →High-Profile Individuals
Some situations call for more discretion than usual. We work with individuals and families who need…
How we help →Trustees & Estate Professionals
A trustee with a struggling beneficiary has to hold two things at once: the duty to the trust and…
How we help →Wealth Managers & Family Offices
You are often the first professional to notice: missed meetings, decisions that don't fit, a family…
How we help →Attorneys & Legal Professionals
When a client's substance use or mental illness is affecting a matter, counsel needs the client in…
How we help →Professional Referrals
Clinicians, physicians, attorneys, and treatment centers call Torchlight when a client or family…
How we help →Clinical guidance
Licensed practitioners inform the work
Torchlight's clinical direction comes from a licensed clinical psychologist and a psychiatrist in addiction medicine — named, credentialed, and on the team page.
Dr. Viktoriya Magid
Licensed Clinical Psychologist
A licensed clinical psychologist, life coach, and keynote speaker. Her specialties include substance use and addiction, trauma and childhood trauma, anxiety, depression,…
Full profile →
Dr. Jeffrey Cluver
Psychiatry & Addiction Medicine
Dr. Cluver has provided clinical care across the full spectrum of mental illness and treatment settings — inpatient care, outpatient clinics, addiction medicine, and…
Full profile →
In their words
What families and clinicians say
I can’t begin to express my gratitude to John and Torchlight!
He has completely transformed my life and that of my entire family dynamic as well!
He not only is brilliant and knows his stuff, but he is caring, compassionate and goes above and beyond to deal with the inner workings of the family dynamics in the face of addiction. He helped me establish a core team of OUTSTANDING professionals and in a short amount of time I went from jobless and hopeless to a full-time career, with management opportunities in the very near future.
I can’t thank John enough for completely changing my life – I wish I could keep him on forever. My gratitude towards him is endless.
John is a perfect combination of empathy, expertise, and experience.
We were fortunate enough to benefit from his knowledge during a time of crisis for our family. John helped us navigate the unfamiliar world of alcohol recovery programs, assisting us in choosing a high-quality program that would best meet the needs of our family member.
John’s rates are more than reasonable, his commitment and follow-through are unparalleled. For anyone who is experiencing the uncertainty and deep concern about a loved one experiencing a substance-related crisis, John is an invaluable resource. We are so grateful that we found him!
Common questions
Before you call, the questions families ask most
Is an intervention really necessary?
That question is best answered by asking yourself three questions:
The truth is, that while an intervention is a stressful thing to plan, the alternative, if your loved one doesn’t get the help they need, could be much more dire.
What is an intervention?
An intervention is an orchestrated attempt by one or many people – usually family and friends through the guidance of a trained professional interventionist– to motivate a loved one to seek professional help with an addiction or some kind of traumatic event or crisis, or other serious problem.
Why would we need an interventionist? Can’t we just do the intervention ourselves?
The benefit of having a professional lead the intervention is that the interventionist has no emotional attachment to the family or the addicted individual. We are able to see the situation more clearly without the emotions involved. With a professional in charge of the intervention, we neutralize the negative dialogue that usually happens when families attempt to approach the addicted individual alone. Generally what happens when families go at it alone is that it ends in a yelling match or one family member accuses another for saying the wrong thing. This enables resentment to further drive a wedge into the family dynamic and keeps them in the problem instead of moving towards a solution and wellness for the entire family.
Confidential · Nationwide
Talk with someone today
Confidential consultations are available. We will walk you through the options and what a coordinated next step looks like.